Leadership Communication
How do you ensure that your advocates have a consistent stream of content to share?
NielsenIQ ensures a consistent content stream through a collaborative approach. They provide in-house training developed with their learning team and LinkedIn learning pathways to help employees build their personal brands. Content is sourced through collaboration with various marketing teams who contribute to a centralized feed, tagged by topic. Anna manages the infrastructure while handpicking important global campaigns for wider distribution. Advocates can personalize content with their own voice and personality, which helps them grow their audience while promoting company material. This tiered advocacy system balances corporate messaging with authentic personal branding.
Watch clip answer (03:39m)What is intentional remembering and why is it important for building workplace relationships?
Intentional remembering is the practice of recalling details people share in conversations and following up on them later. When colleagues share personal or professional details in passing, taking note of this information and checking in later sends a powerful message that you genuinely care. Chris illustrates this through a personal example of his friend Lindsay, who remembered the anniversary of his father's death when others forgot. By putting reminders in calendars to follow up on colleagues' life events, illnesses, or work challenges, we demonstrate authentic interest in their lives. This small gesture builds trust and strengthens connections, even in remote environments where physical distance separates us.
Watch clip answer (03:46m)What are the key strategies for formulating effective interview questions according to Chris Wallace?
According to Chris Wallace, thorough preparation is essential when formulating interview questions. He emphasizes that while interviewers may not know as much as their subjects about specific topics, they have the advantage of knowing what they'll ask in advance. Wallace stresses making questions 'bulletproof' by keeping them focused, narrow, and precisely phrased to prevent interviewees from exploiting imprecisions. Equally important is the follow-up question, which Wallace considers crucial for creating newsworthy moments. He notes that the initial question is sometimes almost a 'throwaway,' while the real value comes from carefully listening to responses and crafting targeted follow-ups. This approach allows interviewers to maintain control of the conversation and extract meaningful information even from challenging subjects.
Watch clip answer (03:44m)What are effective questions to ask when gathering employee feedback?
When gathering employee feedback, asking the right questions is crucial. Rather than vague inquiries like 'How am I doing?' which typically yield generic responses like 'You're doing great,' employees should use specific, targeted questions. Effective questions include 'What unique contributions am I making to the team that others aren't?', 'What is my reputation in this team?', and 'What conditions have you seen me thrive in and where am I struggling?' These concrete questions give colleagues permission to provide meaningful insights and focus the feedback on valuable information that can actually drive professional development.
Watch clip answer (00:46m)What are the key strategies for rebuilding reputation after a business crisis?
Rebuilding reputation after a crisis requires three essential strategies. First, take a genuine and generous approach to compensating victims, which helps restore trust. Second, maintain consistent internal and external communications - keeping employees informed about the crisis, listening to their concerns, and providing stakeholders with updates about corrective actions being taken. Third, develop a comprehensive strategy to repair your reputation by counteracting negative content. This involves generating positive, valuable content associated with your brand to overcome lingering negative publicity in search engines and social media, ensuring long-term recovery from the crisis.
Watch clip answer (01:08m)Why are Indian-origin CEOs succeeding in global business leadership?
Indian-origin CEOs succeed globally due to qualities fostered in India's dynamic environment. These leaders develop remarkable resilience, flexibility, and problem-solving skills that are essential for corporate leadership. They excel at attracting diverse talent to their vision and building effective teams despite imperfect circumstances. Following pioneers like Indra Nooyi who broke barriers, today's Indian-origin executives like Satya Nadella and Sundar Pichai combine their humble personalities with exceptional people skills. The ability to bring teams together is crucial, as leadership is fundamentally about people—Laxman Narasimhan notes spending nearly half his time on people matters.
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