How does accessibility fit into product development strategy at Workday?

At Workday, accessibility is treated as a foundational element rather than an afterthought. As Katie Holden explains, the company integrates accessibility into the core of product development, similar to how they approach security and resiliency. This involves engineering, product management, and design teams partnering with the accessibility team from the start of development to ensure products are usable for all users, including those using screen readers or keyboard navigation. This approach not only meets legal requirements but actually enhances products for the entire user population. When accessibility constraints are considered during innovation, they drive better outcomes and reduce friction for all users. The organization chart redesign project demonstrates how addressing accessibility improved user experience for millions of monthly active users while adding valuable new features.