What was the experience like for passengers when the Delta Air Lines plane flipped upside down during landing at Toronto Pearson Airport?

According to Todd Aiken, Toronto Pearson Fire Chief, the incident happened in an instant. One moment passengers were preparing to disembark, anticipating seeing friends and family, and the next they were physically upside down in a completely disorienting situation. Aiken describes the terrifying sound of the accident as 'just cement and metal,' highlighting the violent nature of the impact. Despite the severity of the plane flipping over, all 80 people aboard the Mitsubishi CRJ900LR miraculously survived the accident, which occurred during snowy conditions on February 17.