How does Kevin Cruz use email newsletter responses to build stronger connections with his audience?

Kevin Cruz takes a unique approach to email engagement by personally responding to everyone who signs up for his newsletter. Unlike the standard auto-responder approach used by most experts, Kevin writes individual responses, sometimes a single line, sometimes paragraphs, or even records video answers to questions. He emphasizes creating real relationships by asking subscribers what they're working on and showing genuine interest in their work. This personalized approach has helped him build a loyal following, with Kevin noting that even connecting with just 10 people daily can create 4,000 raving fans in a year. While he admits he's not perfect (occasionally using out-of-office messages during book deadlines), his consistent commitment to accessibility stands in contrast to the 'velvet rope' approach many successful people adopt to appear more exclusive.