What does Jen Psaki identify as a major problem with how Democrats communicate?

Jen Psaki criticizes Democrats for their academic communication style, saying it drives her 'crazy' and 'insane' how party members talk like they're writing a 'PhD thesis on political academia.' She emphasizes this overly intellectual approach alienates voters rather than connecting with them. This disconnect between Democratic messaging and everyday speech creates a significant barrier to electoral success. As Psaki bluntly states, speaking in academic jargon 'is not how you win elections.' Her critique suggests Democrats need to adopt more relatable, accessible language to effectively reach voters beyond academic and progressive circles.