What are the key characteristics of successful entrepreneurs according to Jack Ma?

According to Jack Ma, successful entrepreneurs must first have dreams and believe in the future. Second, they should never complain and always remain optimistic despite challenges. Third, entrepreneurs must team up with others as nobody can succeed alone. Beyond these traits, Ma emphasizes that entrepreneurs need a balance of IQ (intelligence), EQ (emotional intelligence), and what he calls 'LQ' or love quotient—the ability to care for others and the future. While IQ and EQ are important, Ma believes truly successful entrepreneurs demonstrate LQ by prioritizing customers first, employees second, and shareholders third. This commitment to helping others, combined with resilience and the ability to learn quickly from mistakes, defines great entrepreneurial leadership.