What was the experience like for the former military personnel who went on a mission to Ramada (Ramallah) to arrest terrorists?

The military personnel described the mission as a surreal and strange experience. They went with a brigade that conducted nightly raids in Ramada to arrest terrorists. Upon entering the city, their bulletproof jeep was immediately shot at, with one bullet hitting near their head. Despite not being authorized to join the mission, they accompanied the soldiers to a house where troops searched for and found weapons. The experience was particularly jarring as they witnessed soldiers entering homes, conducting searches, and making arrests in a dangerous environment with active hostility from local residents.