How can AI transform the traditional SaaS business model?

According to Satya Nadella, the next generation of SaaS will embrace AI agents as first-class components integrated into platforms like Copilot. This represents not just an opportunity but a complete business model transformation where companies can expose their functionality through agents rather than traditional interfaces. This shift creates both massive opportunities for innovative SaaS startups and significant threats to established SaaS companies with existing moats. Nadella suggests that forward-thinking companies will restructure their entire business models around these agent-based systems, potentially disrupting current market leaders by providing more seamless, AI-enhanced experiences to users.