What advantages does Walmart have with its combination of online presence and brick-and-mortar stores compared to pure online retailers?

Walmart's advantage lies in creating a seamless shopping experience that blends physical stores with digital platforms. McMillon describes how customers can shop across multiple touchpoints - ordering online for home delivery, using curbside pickup at stores, or shopping in-person - without thinking about which channel they're using. This omnichannel approach allows Walmart to meet customer needs in various ways while saving them time and money. The company has built a substantial ecommerce business (over $12 billion) alongside its traditional retail operations. By leveraging both physical infrastructure and digital technology, Walmart provides broader product accessibility through its growing online marketplace with millions of items, while maintaining its commitment to competitive pricing. This strategy positions Walmart to solve customer problems regardless of how they prefer to shop.