How did passengers and flight attendants respond during the Delta Flight 4819 crash landing?

During the chaotic crash landing of Delta Flight 4819 in Toronto, passengers found themselves suspended upside down in their seats as the plane flipped over and burst into flames. Despite this terrifying situation, passenger Peter Kukoff noted the remarkable composure of the flight crew, stating that "everybody handled it pretty well considering we were in a plane crash." Kukoff was particularly impressed by how the flight attendants remained calm and helpful throughout the emergency, efficiently assisting all passengers to evacuate the aircraft. This professional response likely contributed to the remarkable outcome that, while 21 of the 80 people onboard were injured, there were no fatalities in what could have been a much more tragic incident.