What happened during the initial day of the M23 rebel takeover of Bukavu?

The initial day of the takeover and fall of Bukavu was marked by chaotic scenes across the city. There were reports of sporadic gunfire and widespread looting, including at a World Food Program depot, creating an atmosphere of fear and insecurity. Residents were forced to shelter in their homes as violence spread through the streets. This dramatic shift in control signaled a humanitarian crisis as essential food supplies were targeted, highlighting the immediate impact on civilians caught in the conflict zone.