How can the healthcare system build resiliency against cybersecurity breaches like the one at Change Healthcare?

Healthcare systems need backup systems to ensure operational resilience against cybersecurity attacks. The recent Change Healthcare breach demonstrated that providers with alternative systems could shift to their backups without interruption, while those without backups suffered weeks of delayed payments, causing significant operational challenges, especially in rural areas. UnitedHealth's CEO Andrew Witty emphasizes the importance of creating a business model with built-in redundancy - a 'second rail' or pipeline that allows providers to maintain operations during technology failures. This approach requires working directly with healthcare providers to implement backup solutions that can activate immediately when primary systems are compromised, ensuring continuous patient care and payment processing.