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Startup Growth

How do capital and customers differ in their importance to a startup?

According to Kevin Hartz, customers provide the most nutritious sustenance for startups, while capital is like sugar - it gives a quick energy burst but doesn't sustain the business long-term. At Eventbrite, they initially bootstrapped for two years focused on customer-centricity, which helped them build a solid foundation. When markets collapsed in 2008-2009, companies bloated with capital failed, while Eventbrite thrived by being capital efficient and customer-focused. This approach ultimately attracted investment from Sequoia Capital when they were in a position of strength rather than desperation.

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Stanford eCorner

13:08 - 16:11

What are the key tips for starting an IT company?

Thomas Preston-Werner, co-founder of GitHub, emphasizes three essential tips for starting an IT company. First, start something - anything - because you'll never succeed without taking that initial step. He advocates trying multiple ideas, citing that GitHub was his '17,000th idea.' Second, be careful about building the right team. Most companies fail not because of bad products but because teams fall apart. Having co-founders rather than employees creates equal relationships critical for long-term success. Third, build something people actually want. No amount of marketing can trick people into buying something they don't need.

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Rishav Raj Jain

01:59 - 06:22

What is Stripe's Atlas product and how does it support global entrepreneurship?

Stripe's Atlas is a comprehensive service designed to help entrepreneurs globally establish businesses in the United States. The product simplifies the complex process of business formation by providing entrepreneurs with a Delaware corporation, tax and legal advice, a U.S. bank account, and a Stripe payment processing account. This integrated solution addresses the significant barriers entrepreneurs outside the U.S. face when trying to access global markets. Atlas emerged from Stripe's recognition of untapped entrepreneurial talent worldwide and aims to increase the rate of new business formation rather than concentrating innovation within existing tech giants. By streamlining complicated legal and financial processes, Atlas helps diversify the online economy and enables more businesses to get started.

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DLD Conference

04:34 - 06:28

What are the key pieces of advice for aspiring entrepreneurs starting an IT company according to Thomas Preston-Werner?

According to GitHub co-founder Thomas Preston-Werner, the first essential piece of advice is to start something - anything - and keep iterating on ideas. He emphasizes that success rarely comes from your first attempt, citing his own journey where GitHub was his '17,000th idea' after many failed ventures. Secondly, he stresses building a strong team of co-founders rather than going solo, as most companies fail due to team issues rather than product problems. Having equal partners creates better support systems and dedication. Finally, he highlights Paul Graham's advice to 'build something people want' as fundamental, noting that no amount of marketing can sustain a product nobody desires.

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Rishav Raj Jain

01:59 - 06:35

What is Stripe's primary focus in relation to business formation?

Stripe is primarily focused on increasing the rate of new business formation and helping more companies get started. Rather than simply replacing existing companies, Stripe measures its success by how effectively it grows the Internet economy. John Collison emphasizes that fostering entrepreneurship globally is crucial, particularly bringing talent from outside the U.S. into the online ecosystem. To achieve this goal concretely, Stripe created Atlas, which helps entrepreneurs worldwide incorporate U.S. Delaware corporations, obtain tax and legal advice, set up U.S. bank accounts, and establish payment processing capabilities. This addresses the previously complicated process that was a significant barrier for international entrepreneurs looking to participate in the global digital economy.

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DLD Conference

04:34 - 06:14

What is a common misconception about the stages of building a company?

There's a misconception that starting a company simply involves having an idea that takes off, followed by managing growth. Brian Chesky explains that this glosses over multiple critical stages of company building. While stage one is relatively straightforward (solving a problem, doing things that don't scale, finding 100 people who love it, and having great co-founders), the subsequent stages (two through five) are actually equally or more complicated than the initial phase. For a strong foundation, he recommends having full-stack designers and engineers on the founding team.

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Greylock

56:42 - 57:22

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