Passenger Care
What types of injuries were reported in the Delta plane crash at Toronto airport?
The injuries reported from the Delta plane crash, while not life-threatening, were still serious. Passengers suffered back sprains, neck injuries, and head injuries. These injuries were particularly concerning given that many passengers were suspended upside down like bats during the incident and had to detach themselves from their seat belts. The circumstances of the crash created a physically traumatic situation, though emergency responders acted quickly to get people out of harm's way.
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CBS News
01:58 - 02:34
How did first responders perform during the Delta flight crash at Toronto International Airport?
According to the report, the emergency response to the Delta flight that flipped upside down at Toronto International Airport was described by CEO Deborah Flint as a 'textbook response.' Despite the worst-case scenario of an inverted aircraft, first responders jumped into action immediately, arriving on scene with high levels of training and preparedness. These emergency personnel effectively managed a challenging evacuation, helping all 80 passengers survive despite serious injuries including spinal sprains, head and neck injuries. Their quick and efficient response was particularly crucial given the difficult circumstances of passengers being suspended upside down in their seats, requiring careful extraction to prevent further injury.
Watch clip answer (00:56m)
CBS News
02:22 - 03:19
How did Stuart respond to his passengers after the incident on the bus?
Following the incident with flying debris that caused an injury, Stuart responded with sincere gratitude toward his passengers. He addressed them warmly, expressing appreciation for their understanding during this unexpected situation with the words "We appreciate you." Despite the harrowing circumstances, Stuart reassured everyone about their safety and committed to getting them to their destinations, stating "So you're gonna get where you need to go." His response demonstrates how compassion and clear communication can help maintain calm during challenging situations on public transportation.
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USA TODAY
00:51 - 00:53
What was the passenger's experience during the plane crash?
The passenger described a terrifying experience where the aircraft suddenly turned fully sideways. They recalled looking down and seeing sparks and flames as something was grinding against the ground. The passenger mentioned that everything happened very quickly, resulting in the aircraft flipping upside down with passengers left hanging from their seatbelts. The vivid details of sparks, flames, and the disorienting position of being fully sideways and eventually upside down highlight the traumatic and chaotic nature of this aviation emergency.
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MSNBC
01:09 - 01:30
What happened to Delta Flight 4819 at Toronto Pearson Airport?
Delta Airlines Flight 4819, operating from Minneapolis to Toronto and operated by subsidiary Endeavor Air, was involved in a single aircraft accident upon landing at Toronto Pearson Airport. The incident occurred at approximately 2:15 PM on the day before this report. The flight was carrying 76 passengers and four crew members, with injuries ranging from minor to critical, though fortunately no fatalities were reported. Despite challenging weather conditions due to recent snowstorms, the flight crew and first responders demonstrated heroism during the emergency evacuation of the aircraft.
Watch clip answer (00:25m)
CBS News
01:46 - 02:12
What happened to the Delta flight at Toronto International Airport?
A Delta flight from Minneapolis flipped upside down while landing at Toronto International Airport yesterday afternoon. The plane ended up on its back in what appears to be a rare and shocking aviation incident. Officials in Canada have launched an investigation to determine the cause of this unusual accident. Despite the severity of the incident, all 80 people aboard the aircraft survived, marking a remarkable outcome given the circumstances.
Watch clip answer (00:26m)
CBS News
00:42 - 01:08